Terms of Use
These Terms of Use govern your access to and use of our online gaming platform, which operates under New Zealand gaming regulations and provides entertainment services including electronic gaming machines, table games, and associated features. By accessing our services, you acknowledge that you have read, understood, and agree to be bound by these terms, applicable New Zealand laws, and our commitment to responsible gaming practices.
Acceptance and Legal Framework
Your use of our platform constitutes acceptance of these terms and creates a legally binding agreement between you and our service. These terms comply with the Gambling Act 2003 and regulations established by the Department of Internal Affairs of New Zealand. We reserve the right to modify these terms at any time, with changes becoming effective immediately upon publication on our website.
- You must be at least 18 years of age to use our services
- You must be legally eligible to participate in online gaming activities in New Zealand
- You agree to provide accurate and current information during registration
- You acknowledge that gambling involves risk and may result in financial loss
- You confirm that you are not accessing our services from a jurisdiction where such activities are prohibited
Account Registration and Verification
Account creation requires completion of our registration process and verification of your identity in accordance with New Zealand anti-money laundering requirements. We employ robust verification procedures to ensure player safety and regulatory compliance, including document verification and age confirmation processes.
Account holders must maintain accurate information and notify us immediately of any changes to personal details, contact information, or circumstances that may affect their eligibility to use our services. Multiple accounts are strictly prohibited, and detection of duplicate accounts may result in immediate suspension and forfeiture of funds.
Gaming Services and Fair Play
Our platform offers various electronic gaming options, including video slots, progressive jackpots, and table games, all operating under certified random number generation systems. We maintain the highest standards of fairness and transparency, with regular audits conducted by independent testing agencies to ensure game integrity.
| Game Category | Minimum Bet (NZD) | Maximum Bet (NZD) | RTP Range |
| Classic Slots | 0.10 | 100.00 | 94-98% |
| Video Slots | 0.20 | 500.00 | 95-97% |
| Progressive Jackpots | 0.50 | 250.00 | 92-96% |
| Table Games | 1.00 | 1000.00 | 97-99% |
Financial Transactions and Security
All financial transactions are processed through secure, encrypted channels using industry-standard SSL technology. We accept various payment methods approved for New Zealand customers, including major credit cards, bank transfers, and approved digital wallets. Transaction processing times vary by method and are subject to additional security checks when required.
- Deposits are credited to your account immediately upon successful processing
- Withdrawal requests are processed within 24-72 hours during business days
- Identity verification may be required before processing withdrawal requests
- Transaction limits apply based on your account status and verification level
- We reserve the right to request additional documentation for large transactions
- All transactions are conducted in New Zealand Dollars unless otherwise specified
Responsible Gaming and Player Protection
We are committed to promoting responsible gaming practices and providing tools to help players maintain control over their gaming activities. Our platform includes various features designed to support responsible play, including deposit limits, session time controls, and self-exclusion options available through your account settings.
Players experiencing gambling-related concerns are encouraged to seek support through organizations such as Gambling Helpline New Zealand or the Problem Gambling Foundation. We maintain strict policies regarding underage gambling and employ sophisticated systems to prevent access by minors or excluded individuals.
Bonus Terms and Promotional Offers
Promotional offers, including welcome bonuses, free spins, and loyalty rewards, are subject to specific terms and conditions that supplement these general terms of use. Bonus funds typically carry wagering requirements that must be met before withdrawal, and certain games may contribute differently toward meeting these requirements.
We reserve the right to modify, suspend, or terminate promotional offers at any time without prior notice. Abuse of promotional offers, including but not limited to creating multiple accounts or colluding with other players, may result in forfeiture of bonuses and potential account closure.
Prohibited Activities and Conduct
Users are prohibited from engaging in any activities that violate these terms, applicable laws, or the spirit of fair play. Prohibited activities include but are not limited to fraudulent behavior, money laundering, bonus abuse, and any attempts to manipulate or interfere with the normal operation of our games or systems.
- Using automated software, bots, or third-party applications to play games
- Attempting to reverse engineer or manipulate game software
- Colluding with other players or sharing account information
- Depositing funds from illegal sources or using stolen payment methods
- Harassing or threatening other users or our staff members
- Creating multiple accounts to circumvent limits or claim multiple bonuses
- Using VPNs or proxy servers to disguise your location
Privacy and Data Protection
We are committed to protecting your personal information in accordance with the Privacy Act 2020 and international best practices for data security. Personal information is collected, used, and stored solely for the purposes of providing our services, ensuring regulatory compliance, and maintaining account security.
Your gaming activity, transaction history, and personal data are encrypted and stored on secure servers located within jurisdictions that provide adequate data protection. We do not sell or share personal information with third parties except as required by law or as necessary to provide our services through trusted partners who maintain equivalent security standards.
Intellectual Property Rights
All content on our platform, including games, software, graphics, text, logos, and audiovisual materials, is protected by copyright, trademark, and other intellectual property laws. Users are granted a limited, non-exclusive license to access and use our services for personal entertainment purposes only.
Reproduction, distribution, modification, or commercial use of our intellectual property without written consent is strictly prohibited. Game software is licensed from reputable providers and remains the property of the respective developers and distributors.
Dispute Resolution and Governing Law
These terms are governed by New Zealand law, and any disputes arising from your use of our services will be subject to the exclusive jurisdiction of New Zealand courts. We encourage users to first contact our customer support team to resolve any concerns or complaints through our internal dispute resolution process.
For unresolved disputes, players may seek assistance from relevant regulatory authorities or alternative dispute resolution services. We maintain comprehensive records of all transactions and communications to facilitate fair resolution of any disputes that may arise during the course of providing our services.